GENERAL
Is Queens Theatre an outdoor venue? What happens in the event of rain or snow?
No, Queens Theatre is completely indoors and hosts performances all year long.
TICKETING
How can I buy tickets to a performance at Queens Theatre?
You can purchase tickets by phone, online or in person at the Queens Theatre Box Office. Click here for more information.
What form of payment do you accept?
We accept cash, checks, Visa, MasterCard, American Express and Discover.
Do you accept TDF Vouchers?
Queens Theatre does not accept TDF vouchers, but does offer TDF e-tickets to select performances. Visit the TDF website for more information.
Can I exchange my tickets?
Ticket exchanges are a benefit reserved for Queens Theatre subscribers only. All sales are final; there are no refunds or exchanges.
Do you sell Gift Certificates?
Yes, Queens Theatre sells gift certificates in any denomination. Gift certificates are good for any show on our regular season, including the Latino Cultural Festival.
What do I do if I lost my tickets?
If you lost your tickets purchased through the box office, simply call and let us know. You can pick up your replacement tickets at the box office on the day of the show. We ask that you please bring identification with you.
When I buy tickets online why am I re-routed to another website?
Our online ticket orders are processed by Choice Ticketing software system through their secure website.
SUBSCRIPTIONS
What benefit is there to being a subscriber?
Enjoy great benefits that you won’t get as a single ticket buyer: prime seating that’s yours for every performance in the series; the ability to exchange your tickets for another performance of the same show if your schedule changes; and an automatic discount on single tickets for any other show we present.
I don’t want to be locked into dates so far in advance. What if something comes up?
As a subscriber, you have the privilege of exchanging your subscription seats for any other performance of the same show. If something comes up, simply call the box office at least 48 hours prior to your subscription performance and we will be happy to help you choose another performance that works better for your schedule.
If I exchange my subscription tickets for another performance, will I still have my same seats?
While we cannot guarantee it, we will do our best to seat you in or near your preferred seat location.
GETTING TO THE THEATRE
Where is Queens Theatre located?
Queens Theatre is located in Flushing Meadows Corona Park next door to the Queens Museum of Art and the Unisphere. The theatre is part of the historic New York State Pavilion and is located directly under its iconic towers, which were featured in the film “Men in Black.”
How can I get to Queens Theatre?
Queens Theatre is accessible by car, bus or subway. For directions from where you are, click here.
Where does the Shuttle run? How long does it run?
The Queens Theatre Shuttle runs between the Mets-Willets Point station on the #7 line and Queens Theatre before and after all performances. The Shuttle stops every 10 minutes right outside the street level entrance to the station beginning one hour prior to the performance and makes return trips immediate following.
Is there a charge for Parking?
At Queens Theatre, parking is always FREE! There will be parking attendants letting you know where to park your car during performances.
How can I get on the mailing list?
You can sign up for our mailing list by clicking here or you can call the box office and request that you be added to our mailing list.
ACCESSIBILITY
Do you have handicapped seating?
Yes, all three of Queens Theatre’s performance spaces are fully accessible and offer wheelchair seating. If you require wheelchair seating, please let our box office staff know at the time of purchase.
Can I rent Queens Theatre for my performance or other private event?
Yes, we offer rental packages for all kinds of private events. For rental pricing and quotes, please contact Rentals & Events Manager Connie Baker at 347.472.3724.
At what ages is your Family Series aimed?
The shows in our Family Series are aimed at various ages, depending on the particular production.